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Delia Palfreman-2

Delia Palfreman

Executive Coach

With over 25 years in financial services, including leadership roles across global banks, Delia brings deep sector insight to her executive coaching practice. Coaching in English and Spanish, she helps leaders and teams build confidence, resilience, and alignment—combining systemic and Gestalt approaches to create lasting professional and personal growth.

Country: United Kingdom

Sector experience: Financial services and investment banking.

Background

With over 25 years of experience within the financial sector, I have held roles at various levels and managed teams in multiple divisions – Front Office to Compliance Projects. My professional background allows me to understand the issues and challenges that my clients and their teams face. In 2015, I decided to focus on learning and development as an inhouse coach for an investment bank, working primarily but not exclusively with Front Office. I coach in English and Spanish, across diverse cultures and nationalities and have logged over 1200 hours of coaching.

I obtained a law degree while working full time with two young children.

My work experience includes spells at BBVA, HBOS, Citibank, Credit Suisse, Goldman Sachs, Royal Bank of Scotland and most recently NatWest Markets.

 
 
Coaching Style

My style is experimental, systemic, reflective and occasionally challenging, but always sensitive to my client’s needs. Drawing on techniques from constellation work and Gestalt, I encourage my clients to be openminded, curious and willing to experiment and try different approaches.

My motivation derives from supporting and encouraging my clients and their teams to become the best version of themselves in order to excel in achieving their professional and personal goals. I’m able to make my clients feel at ease by creating a non-judgmental safe place where I provide real challenges that trigger self-development and reflection. Clients comment that the skills they develop are life long and career enhancing.

 

Special Interests
  • Alignment of leadership style to organisation and teams

  • Working parents and the behavioural patterns that affect work and family life and performance

  • Overcoming difficult conversations

  • Building confidence and resilience



Training & Qualifications
  • Certificate in Humanistic Counselling (Gestalt Centre)

  • Accredited Leadership Coach (White Water Group)

  • Accredited Foundation Executive Coach with Association for Coaching

  • Systemic Coaching and Constellations practitioner (The Centre for Systemic Constellations)

  • Qualified assessor in Emotional Intelligence EQ-i and EQ 360 (psychometric assessment)

  • Talent Q Certified Training (psychometric assessment – Korn Ferry)

  • Practitioner and trained in Cohen Brown Sport Coach for Business

 
Current Clients

Investment and Commercial Banking

Private clients from a variety of sectors both private and public including return to work mothers after maternity and future CEOs of start-ups. 

I had the pleasure of being coached by Delila, and I found the experience to be quite beneficial. The coaching programme helped me improve my communication skills and gave me effective strategies for handling difficult situations at work. Delia was relatable and exactly what I needed in a coach. She took the time to build a lovely relationship, making our sessions not only enjoyable but also productive. Throughout the programme, she always remembered what we discussed, which made me feel understood and supported. Delila encouraged me to maintain an open dialogue with my manager and consider flexible working options as I prepared to return from maternity leave. Her insights on staying in touch with colleagues and utilising "Keeping In Touch" (KIT) days were particularly useful, helping me keep up with workplace developments. I appreciate her guidance and the positive impact it has had on my professional journey. Thank you Delia
Coachee
Delia was thoughtful, considerate and probing to make some really powerful observations which have changed my outlook at work and home. I liked her techniques and it's really worked for me and made me more aware of how I function.
MD in Technology
Investment Banking
Parental coaching has allowed me to create a journey of rediscovery. After becoming a parent, I found myself struggling to balance my personal aspirations with the demands of family life. Working with my coach Delia has reminded me of my purpose and reignited my passion for pursuing my goals.
Coachee
Delia was fantastic in that I felt totally at ease and at the same time, totally inspired to be successful!
Coachee
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