
Neha Kalia
Executive Coach
download profileNeha is based in Gurgaon, India. She has worked in multinational corporations like HSBC, Genpact and American Express. She has worked with a financial services start-up and helped them design their services and processes. She is also an entrepreneur and runs a Leadership Development consultancy with her partner.
Get in touchCoaching Style
Neha believes her role as a coach is to first provide a safe space through listening in a judgement free-way, and then to not shy away from asking the tough questions. This combination allows for the coachee to uncover new perspectives without feeling threatened. Her own work experience allows her to relate easily to the problems that coachees are encountering in their workplace and therefore enables her to put them at ease.
Special Interests
Neha is particularly keen in helping people effect change in their day to day lives. Having been a coachee herself, she has experienced first-hand the benefits of a good coaching relationship and that in large part is what motivated her to turn to coaching as a profession. She has facilitated special groups who have been tasked with organisation wide changes to examine their assumptions and rationale and uncover previously unknown variables in implementing change initiatives. She is personally passionate about the Inclusion and Diversity movement and is using her change management and facilitation experience to help organisations in this arena.
Background
Neha has been a process excellence professional with domain expertise in the financial services industry. She has over twelve years of experience in multiple functions ranging from operations, wealth management, financial planning and customer service to process excellence and project management. In her role as a Master Black Belt with Genpact (then a GE company), she has mentored other process excellence professionals and managers. She has spent close to six years of her career in helping run large scale change management programs ranging from process changes to cultural changes to transitions to organisational changes related to acquisitions.
Training & Qualifications
Neha has gained her Master’s in Business Administration from the Faculty of Management Studies (FMS), Delhi University, India. She has a Bachelor’s degree in Economics also from Delhi University. She has been through multiple training programs within the financial services industry. She is also a trained Black Belt (as part of the six-sigma programme in GE companies). In coaching, Neha is currently undergoing training to get certified. She is registered as an Associate with the Association for Coaching.
Testimonials
“The six sessions I had with my ECC Coach changed my perspective of coaching. I was initially uncertain (and possibly sceptical) about the benefits of coaching but my coach read me very well and knew when to coax a response out from me by being encouraging and when to firmly push me to see the benefits of reframing some of my previously held positions.”
Head of Legal, International Property Group“Both from my personal experience of ECC’s approach, and from seeing the impact on our company I can particularly recommend their pragmatic approach and their insight into our collective and individual needs.”
Senior Leader, Commercial Property Management and Investment Company“The team is a pleasure to work with, consistently bringing expert advice and guidance, energy and professionalism to the partnership.”
Diversity and Inclusion Executive, Multinational Investment Bank"The coaches at ECC are commercial, pragmatic and highly focused. The coaching they provide on an individual basis has given valuable insight and helped our senior executives to gain greater perspective in terms of managing relationships, prioritising, strategic thinking, influencing and confidence."
Senior Leader, Multinational Retailing Company"I found my ECC coaching sessions incredibly valuable - for the unique and necessary space I was seeking as a sole proprietor to feel heard, understood and connected to a peer in business. My coaching experience provided a safe space where I could be the real me, and provided a relationship I could truly trust. Thank you ECC."
Manager, Creative Retail Agency